Business Phone and Internet, Managed by One IT Partner
Phone and internet solutions designed for Canadian SMBs. Hybrid Teams telephony, VoIP 3CX or business internet: ited helps you pick the right option and takes care of everything, from installation to 24/7 technical support.
Our Solutions
From Phone to Internet, a Complete Offering for Your SMB
Business Phone Systems
Cloud phone systems, VoIP and video conferencing: an overview of our solutions to reach your clients, partners and teams, whether in the office or working remotely.
Hybrid Teams Telephony
Make and take calls directly in Microsoft Teams, on 3CX infrastructure. A cost-effective option for businesses already using Microsoft 365, with no Microsoft Calling Plan required.
VoIP 3CX Telephony
A complete business phone system with call recording and integrations such as WhatsApp, hosted on redundant infrastructure across multiple data centres.
Business Internet and Network Equipment
A range of business internet connections and the network equipment that goes with them, managed by the same partner, from each workstation all the way to your internet connection.
Our Approach
A Personalized Approach, from Assessment to 24/7 Support
Let's Start with Your Needs
Tell us about your business and your current phone and internet setup. We'll review your needs and prepare a quote that fits your business.
Benefits
Why Trust ited with Your Business Phone and Internet
One partner for your phones, network and IT, so your communications stay reliable, secure and easy to manage.
One Point of Contact, from Phone to Connection
A question about your phones, internet connection or network equipment? You reach the same team. One partner covers it all, from your workstations to your internet connection.
Cybersecurity from the Same Partner
To protect your calls, emails and video conferences, we also offer CyberCARE, our managed cybersecurity service, tailored to your needs.
Stable, Dependable Phone Systems
Our VoIP 3CX and hybrid Teams telephony solutions run on the same 3CX cloud infrastructure, built to keep your calls stable.
Reliable, High-Performance Internet
A stable, high-speed connection matched to your business, whatever your team size or usage.
Your Calls in Microsoft Teams
With hybrid Teams telephony, your employees make calls directly from Teams, the tool they already use to chat and meet.
Simpler Costs
Keeping your phone and internet with one partner simplifies purchasing, maintenance and renewals.
Simplify How You Manage Phone and Internet
Phone, internet and network equipment with one IT partner. Get a quote tailored to your SMB.
Trusted Technology Partners
Frequently Asked Questions About Business Phone and Internet for SMBs
How Much Do Your Business Phone and Internet Services Cost?
Our business phone and internet services are tailored to your specific needs. We always start with an assessment to understand your expectations, identify the right solutions and estimate the budget required, so we can provide a personalized quote.
How Do I Choose the Right Business Phone System?
It depends on the tool your teams use every day. If they already work in Microsoft Teams, hybrid Teams telephony lets them make calls directly from Teams.
If they don't use Teams day to day, VoIP 3CX telephony provides a complete phone system. To compare your options, visit our business phone systems page.
How Do You Protect My Company's Communications?
Alongside our phone and internet solutions, we offer CyberCARE, a custom managed cybersecurity service. It comes in three service levels, to meet the needs of the smallest to the largest businesses.
Your calls, emails and video conferences get stronger protection, tailored to your needs.
Can You Customize Phone and Internet Solutions to Fit My Business?
Absolutely. Our solutions are fully customizable to fit your unique needs, and this is one of ited's key strengths. Every solution is tailored to your SMB, from phones to internet, and can grow with your business.
Can You Manage Our IT Support, Network and IP Telephony Together?
Yes. Beyond phone and internet services, ited provides managed IT services, including IT support, cybersecurity and cloud services. You get one partner to manage all of your IT.
Where Do You Offer Phone and Internet Services?
ited supports Canadian businesses from 9 offices: Montreal, Brossard, Boisbriand, Mascouche, Valleyfield, Saint-Hyacinthe, Granby, Victoriaville and Quebec City. Contact us to discuss your locations and how we can support them.
What Are Unified Communications, and Do You Offer Them?
Unified communications bring calls, messaging and video conferencing together on one platform.
Our VoIP 3CX and hybrid Teams telephony solutions combine calls, call queues, call recording, web chat and messaging integrations such as WhatsApp, so your teams communicate from one place.
Ready to Trust One Partner with Your Phone and Internet?
Knowledge and insights
Go Further with Our Resources
Stay ahead of what's next in information technology. Browse our resources regularly for practical, well-informed advice on managed services, cybersecurity, cloud, telephony, and internet.
Is your IT infrastructure slowing down your operations? Do you need to secure your data whilst reducing costs? We manage all the technical complexities so that your team can focus on your business priorities.