An innovative integrated solution
ited, a business telephony service provider, offers hybrid Teams Telephony, an innovative, integrated solution that combines the best of both worlds: the stability of our 3CX cloud infrastructure and the flexibility of Microsoft Teams.
This powerful solution offers a cost-effective alternative to costly Microsoft 365 calling plans, thanks to 3CX’s native integration with Teams.
Hybrid Teams Telephony: a High-Value Unified Communications Solution for Canadian SMBs
Teams users can make calls via our robust infrastructure, providing a unified calling experience for both 3CX and Teams users.
Administrators benefit from an easy-to-use, easy-to-configure omnichannel VoiP system.
The 3CX and Teams contact center features include:
- Call queueing
- Call recording
- Advanced reporting
- Live website chat
- Facebook Messenger and WhatsApp integration
These features are key to enabling Teams users to exploit the full potential of their hybrid Teams telephony solution.
With ited, you get a unified communications system that streamlines all your business communications, both internally and with your partners, suppliers, and customers.
Trust
ited, a Trusted Canadian Business Telephony Service Provider
For more than twenty years, ited has guided Canadian organizations through their digital transformation. We put people at the heart of every project, building lasting relationships grounded in trust and expertise.
Interested in Hybrid Teams Telephony?
Contact ited for more information or to get started on your business telephony project.
Request a quote
Knowledge & insights
Go Further with Our Resources
Stay ahead of what's next in information technology. Browse our resources regularly for practical, well-informed advice on managed services, cybersecurity, cloud, telephony, and internet.
Is your IT infrastructure slowing down your operations? Do you need to secure your data whilst reducing costs? We manage all the technical complexities so that your team can focus on your business priorities.